About the PEDIF process journey
The process journey above shows in seven steps how a document travels through PEDIF, from the moment it arrives to the handoff into your systems. The following sections add background to each stage and explain what happens when a document does not follow the standard path.
The seven steps in context
Each step answers a simple question. Has the document arrived? Do we know its layout? Which values does it contain? Are they correct? Does anything need a human decision? Where does the data go? Can we trace what happened? Together, these steps turn a PDF or email into data that your systems can use without retyping, while keeping control over every document.
Intake: documents arrive as they always have
Your business partners keep sending documents in the way they are used to, usually as PDF attachments to emails. PEDIF receives them from a defined mailbox or interface and records the sender, the time of receipt and the incoming channel. Nothing changes for the partner, and nothing gets lost in individual inboxes.
Recognition: known, new or changed
PEDIF checks whether a document matches a layout that has already been set up and approved. Known layouts are assigned to their processing route. New or changed layouts are deliberately marked, because processing them with the wrong rules would lead to wrong data. This step is what keeps automation reliable when business partners change their documents.
Extraction and checks
For known layouts, the relevant header and line-item values are captured into the agreed fields: order or invoice numbers, dates, parties, articles, quantities, prices and references. The data is then checked against defined rules, such as mandatory fields, formats, totals and plausibility, and where applicable against master data. Only data that passes these checks moves on automatically.
Focused review instead of checking everything
Documents with findings are shown for review together with the specific reason, for example a missing reference or an unknown article number. The responsible person corrects or clarifies the case, and the document continues. Because only these cases need attention, the team no longer has to check every document, and exceptions do not disappear in an inbox.
Handoff and traceability
Validated data is handed to the next process in the agreed format, for example as an ERP import file, an EDI message, XML or CSV, via API or as an e-invoice. For every document it remains traceable when it arrived, which layout and rules were applied, which values were captured and where the result went. This makes the process verifiable for internal checks and audits.
Where the journey differs by document type
- Incoming orders are typically handed to the ERP and checked against customer and article master data.
- Supplier invoices are checked for totals, tax amounts and references and handed to accounting.
- Outgoing PDF invoices are turned into e-invoice formats and validated before delivery.
- Delivery notes and shipping documents are matched against orders and handed to logistics.
A day in the life of a document
Imagine a regular customer sends a purchase order as a PDF attachment in the morning. PEDIF picks it up from the order mailbox, recognizes the customer's known layout and captures the order number, delivery date and twelve order lines. The checks show that all mandatory fields are present and that every customer article number can be mapped to an internal article. The order is handed to the ERP as an import file, and the order desk sees it in the system without having typed a single value.
Later the same day, a new customer sends an order in a layout that has never been seen before. PEDIF marks it as new and shows it for review. The order desk processes it, and because the customer is expected to order regularly, the layout is set up as a new fingerprint for the next time.
Who is involved
- Business partners: keep sending documents as before and notice no change.
- The team in finance, order processing or logistics: handles only the cases that need a decision.
- IT or ERP administrators: define the target format and connection once during onboarding.
- PEDIF: sets up and maintains fingerprints, rules and output formats and operates the processing.
Why the order of the steps matters
The steps are deliberately arranged so that problems are caught as early as possible. A document with an unknown layout is stopped at recognition, before any values are extracted with the wrong rules. Values that do not pass the checks are stopped before they reach the target system, where errors would be much harder to correct. And because every step leaves a trace, it is always possible to find out later why a document was processed in a certain way. This order is what allows automation and control to work together instead of against each other.
Emails without attachments and several documents per email
Not every document arrives as a neat PDF attachment. Some customers write their orders directly into the email body, others send spreadsheets or Word files, and some emails contain several documents at once, for example an invoice together with a delivery note. Several attachments in one email are separated and each document is assigned to its own route. Inputs without a known PDF layout, such as order text in an email or a spreadsheet, can be prepared with pedif+ and shown for focused review, so they enter the same process instead of being handled outside of it.
This matters because the share of such inputs is often higher than expected. Bringing them into the same process means that the team works with one list of cases, regardless of how a document arrived.
Questions about the process journey
- Is every document processed automatically?
- Documents with a known, approved layout that pass all checks are processed automatically. New, changed or unclear cases are sent to focused review.
- How long does processing take?
- Known documents are processed as soon as they arrive. Cases that need review depend on how quickly the responsible person handles them.
- Can we see the status of a document?
- Yes. Status, findings and handoff are traceable for each document, so it is clear where a document is and what happened to it.
- Do our partners have to change anything?
- No. Partners keep sending documents through their existing channels. The process starts directly from the incoming document.
- What happens if the target system is unavailable?
- Processed data is handed over through the agreed channel. If a handoff fails, the document remains visible with its status, so it can be delivered again once the target system is available.
- Can we change the rules later?
- Yes. Fields, checks and target formats can be adjusted. Changes are tested and approved before they apply to live documents.
- Can PEDIF process orders written in the email body?
- Yes, with pedif+. The order information is prepared and shown for focused review, because free text cannot be processed with the same certainty as a known layout.
- What happens with attachments that are not business documents?
- Attachments such as signatures, logos or terms and conditions are not processed as documents. Only the agreed document types are routed for processing.